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Home Blog 13 Healthcare Landing Page Best Practices to Boost Conversion Rates

13 Healthcare Landing Page Best Practices to Boost Conversion Rates

A well-crafted healthcare landing page can be the difference between a lost opportunity and a new patient. This guide delves into the essential best practices for creating pages that not only impress but convert. Learn how to optimize your pages for maximum impact, build trust, and drive patient acquisition.
Last updated:
September 5, 2024
healthcare landing page best practices
TABLE OF CONTENT

Healthcare landing page best practices are essential for turning casual visitors into committed patients. In today’s digital age, your landing page serves as a crucial first impression, often determining whether someone chooses your services or moves on to a competitor. With the right strategies, you can significantly increase conversion rates, ensuring that your landing page not only attracts visitors but also compels them to take action.

Landing pages in medical services industry have an average conversion rate of 7.4%, with a median CR of 3.8%, according to Unbounce benchmarks – once you meet and incorporate landing page best practices, you can achieve above-average results for your business, boosting your brand recognition and increasing conversions.

Creating an effective healthcare landing page isn’t just about aesthetics – it’s about strategically guiding visitors toward taking action, whether that’s scheduling an appointment, requesting information, or signing up for a newsletter. This article will guide you through the most effective techniques to optimize your healthcare landing page, helping you connect with potential patients and grow your practice.

  1. Keep messaging clear
  2. Implement user-friendly design
  3. Use educational content
  4. Craft a strong CTA
  5. Use simplified forms
  6. Add trust indicators
  7. Optimize for mobile
  8. Ensure accessibility
  9. Simplify contact
  10. Use professional photos
  11. Implement a FAQ section
  12. Conduct A/B tests
  13. Implement data-based optimizations

Delve into this comprehensive guide and learn how to make your healthcare landing page engage visitors and convert them into patients efficiently.

Landing page builder

1. Keep Messaging Clear and Reassuring

The first best practice for healthcare landing pages to boost conversion rates is to keep messaging clear and reassuring. Compelling headlines capture attention effectively and encourage visitors to engage further with your page. A concise, patient-centric headline should immediately address the visitor’s primary concern or desired outcome. This initial point of contact sets the tone for the entire page and establishes a sense of trust. To reinforce this confidence, it’s imperative to employ clear and accessible language throughout the copy.

Avoiding complex medical jargon and technical terminology is crucial, as it can alienate potential patients. Instead, focus on using plain language that resonates with the target audience and effectively communicates the healthcare service’s value proposition.

The principle of clear messaging extends beyond the headline. Body copy, call-to-actions, and even supporting visuals should all reinforce the page’s core message. By maintaining a consistent and easily understandable tone, you can build trust and encourage conversions.

You can use professional tools, like Landingi with AI landing page features, to create a compelling copy for the entire landing page in minutes. This platform supports 29 languages, thanks to which you can craft multi-language pages to reach your audiences effectively.

2. Implement User-Friendly Design

The second best practice for a healthcare landing page is to implement a user-friendly design. A clean, intuitive, and visually appealing layout fosters a positive user experience, enhancing engagement and conversion rates. Prioritizing readability and information hierarchy and implementing a clean and professional design is essential to guide visitors seamlessly through the page. Additionally, adopting a responsive design framework is imperative to accommodate the diverse range of devices used by today’s consumers. By ensuring optimal display and functionality across desktops, tablets, and smartphones, you can deliver a consistent and engaging experience, regardless of the platform.

To achieve a truly user-friendly design, several key elements must be considered. A clear and logical information architecture helps visitors find what they need quickly. Consistent visual elements, such as fonts, colors, and spacing, create a cohesive and professional look. White space is essential for improving readability and reducing visual clutter. Furthermore, incorporating intuitive and clear calls to action (CTAs) simplifies the user journey.

In the healthcare industry, user-friendly design is particularly crucial. Patients often visit healthcare websites when they feel unwell or concerned about their health. A complex or frustrating website experience can exacerbate these anxieties. By prioritizing user experience, you can build trust, demonstrate care, and increase the likelihood of patients choosing their facility for treatment.

Build your perfect healthcare landing page with the Call Doctor template from Landingi – provide a seamless user experience with a professionally designed layout that looks and functions well on all devices.

well-designed landing page template for medical industry

3. Use Educational Content

The third best practice for a healthcare landing page is to use educational content. By providing valuable information and addressing potential patient concerns, healthcare providers can establish themselves as trusted authorities in their field. This content can take various forms, including blog posts, infographics, or short videos, and should be tailored to the specific needs and interests of the target audience.

Remember that your business landing page has to facilitate the user journey. It should clearly point out the most important information about your clinic and its offers and allow users to find what they need immediately. You can achieve the best results by showing crucial information in the hero section and adding more details in intuitive and concise infographics.

By offering educational content across landing pages, healthcare businesses can demonstrate expertise, build credibility, and nurture trust with potential patients. This approach not only informs visitors but also positions the healthcare provider as a valuable resource, increasing the likelihood of conversion.

4. Craft a Strong CTA

The fourth best practice for a healthcare landing page is to craft a strong CTA. The healthcare landing page should have clear call-to-actions – your CTA should be prominent, direct, and easy to find. A well-designed CTA is the pivotal moment of truth, guiding visitors toward the desired conversion. To be effective, the primary call to action messaging must be clear, concise, and persuasive, using action-oriented language that creates a sense of urgency or benefit. Phrases like “Schedule an Appointment,” “Get a Free Consultation,” or “Talk to a Specialist Today” can encourage visitors to take immediate action.

Strategic placement of the CTA is also crucial, with prominent visibility being essential. By aligning the CTA with the overall message of the landing page and offering a clear value proposition, healthcare providers can significantly increase the likelihood of conversions.

Remember that your landing page must be focused on a single goal, which means you should use only one type of CTA and, alternatively, place it in various page sections. You can also use a sticky navigation bar to place a CTA button – it will be visible to users as they scroll the page looking for information. This type of button increases the likelihood of conversion by allowing users to click it when some information convinces them of your offer.

5. Use Simplified Forms

The fifth best practice for a healthcare landing page is to use simplified forms. To maximize conversion rates, it’s crucial to minimize form friction. By keeping forms concise and focused on essential information, healthcare providers can significantly enhance the user experience. Requesting only necessary details, such as name, contact information, and the specific service of interest, streamlines the conversion process.

Keep forms short and straightforward to avoid overwhelming potential patients. Ask only for essential information, such as name, contact details, and the type of service they’re interested in. The easier the form is to complete, the higher the likelihood of conversion. Sometimes, medical companies may need more information from the patient, but the initial form should never ask for more than necessary, such as name and contact information. To get more data, clinics can send another form in further steps or call the patient after registering for a doctor’s appointment.

Contact forms facilitate patient inquiries, but overly lengthy or complex forms can deter potential patients and increase abandonment rates. Implementing a progressive form approach, where additional information is requested only after initial submission, can also effectively capture leads while reducing form fatigue.

The Landingi platform offers a perfect tool for creating effective, user-friendly forms that increase conversion rates. Form Builder is not only a form-creation tool but a powerful feature that allows you to collect patient data and sync them with external platforms like CRM or e-mail marketing apps. This seamless integration ensures efficient lead management and nurturing patient relationships.

Create effective medical landing pages and encourage visitors to choose your clinic with a value offer for the first visit. Use the Dentist Coupon Download template from Landingi and leverage a concise form to increase conversions.

high-converting landing page tempplate for the healthcare industry

6. Add Trust Indicators

The sixth best practice for medical landing pages is to add trust indicators. Trust is a cornerstone of patient acquisition in the healthcare industry. Incorporate testimonials, patient reviews, and affiliations with respected healthcare institutions. Displaying awards, certifications, and professional memberships can further enhance credibility and build trust with potential patients. By strategically placing trust signals on your landing page, you can significantly enhance credibility and conversion rates.

Trust indicators can take various forms, including patient testimonials, accreditations and certifications, secure payment badges, privacy policies, and affiliations with reputable organizations. These elements are social proof, validating the healthcare provider’s expertise and commitment to patient care.

It is essential to display these indicators prominently on the landing page, ensuring they are easily visible to visitors. Strategically placing trust indicators close to the call to action (CTA), as in the example above, can further amplify their impact and encourage conversions.

7. Optimize for Mobile

The seventh best practice for healthcare services landing pages is to optimize them for mobile devices. Given the increasing prevalence of smartphone usage, healthcare providers must prioritize mobile optimization to reach and engage patients effectively. A mobile-friendly landing page ensures a seamless user experience, regardless of the device used to access the site. The key elements of mobile optimization include the following:

  • responsive design,
  • fast loading times,
  • large touch targets,
  • and clear navigation.

Mobile responsiveness improves accessibility, enhances user satisfaction, and drives conversions.

A mobile-optimized landing page should maintain the same core elements as its desktop counterparts, such as a clear headline, strong call to action, and relevant content. However, the design and layout must be adjusted to accommodate smaller screens. Images and videos should be compressed to reduce loading times, and text should be easily readable without zooming. Additionally, ensuring that forms are mobile-friendly is crucial for capturing leads on the go. By investing in mobile optimization, healthcare providers can stay ahead of the curve and capitalize on the growing mobile user base.

A ToolTester report revealed a significant disparity in loading speeds between mobile and desktop devices, with web pages taking a staggering 70.9% longer to load on mobile. To deliver an exceptional user experience and avoid high bounce rates, you must prioritize fast loading times on mobile devices.

8. Ensure Accessibility

The eighth best practice for creating landing pages in the healthcare industry is to ensure accessibility. In an increasingly inclusive society, healthcare businesses must prioritize the needs of all potential patients. By designing landing pages with accessibility in mind, healthcare providers can create a welcoming and inclusive environment for individuals with disabilities.

Adhering to Web Content Accessibility Guidelines (WCAG) standards ensures that content is perceivable, operable, understandable, and robust. This includes providing alternative text for images, using appropriate color contrasts, and optimizing for keyboard navigation. By making accessibility a core principle, you can demonstrate your commitment to inclusivity and improve the overall user experience for all visitors.

Accessibility is not only a moral obligation but also a legal requirement in many jurisdictions. By prioritizing it, you can avoid potential legal issues and reputational damage. Furthermore, accessible landing pages can improve search engine optimization (SEO) and expand the target audience, increasing conversions and patient satisfaction.

9. Simplify Contact

The ninth best practice for crafting a high-converting medical landing page is to simplify contact. Your landing page should include a clear and prominent contact section, providing multiple options for communication, such as a phone number, email address, and contact form. The contact information should be easily visible and accessible, ideally placed above the fold for maximum visibility – as in the example below.

To facilitate immediate action, you should place a prominent “Call Now” button on the page strategically. This direct call to action encourages potential patients to contact your practice immediately. Additionally, integrating a map plugin that displays the location of your healthcare facility can be beneficial. This provides patients with essential information and makes it easier for them to find your practice.

Furthermore, consider incorporating a live chat feature to offer instant assistance and answer real-time questions. This can significantly enhance the user experience and build trust. By streamlining the contact process and providing multiple avenues for communication, you can increase the likelihood of converting website visitors into patients.

10. Use Professional Photos

The tenth best practice for effective healthcare landing pages is to use professional photos. High-quality visuals play a crucial role in creating a positive and trustworthy impression – high-quality images create a professional appearance. Professional photographs of the healthcare facility, staff, and patients can significantly enhance the overall aesthetic appeal of the landing page. Images should be relevant to the services offered and evoke a sense of care, compassion, and expertise.

Furthermore, using patient testimonials with accompanying photos can build credibility and social proof. These visuals can help potential patients envision themselves as satisfied customers and increase the likelihood of conversion. For some medical practices, it may be beneficial to add before-and-after photos, for instance, in cosmetic dentistry or plastic surgery clinics.

It’s essential to ensure that all images are optimized for web use to avoid slow loading times, which can negatively impact user experience. By investing in professional photography and incorporating relevant visuals throughout the landing page, you can create a visually compelling and persuasive experience for visitors.

11. Implement a FAQ Section

The eleventh best practice for healthcare landing pages is to implement a FAQ section. By anticipating common questions and providing clear, concise answers, you can address potential concerns and build trust. An FAQ section not only demonstrates transparency but also saves time for both patients and staff by providing readily available information. It’s essential to organize the FAQs in a logical manner, using clear headings and subheadings. Additionally, consider using an accordion-style format to save space and improve readability. You can enhance the overall user experience and increase the likelihood of conversion by addressing potential questions upfront.

12. Conduct A/B Tests

The twelfth best practice for medical landing pages, and particularly for PPC healthcare marketing campaigns, is to conduct A/B tests. Continuously refining and optimizing landing page elements is essential for maximizing conversions and ROI. A/B testing allows you to experiment with different variations of headlines, copy, CTAs, images, and form fields to identify the most effective combinations. By comparing the performance of different versions, you can make data-driven decisions to improve your dedicated web pages’ efficiency.

Tools like Landingi offer robust A/B testing capabilities, enabling you to create and manage test variations easily. By leveraging A/B testing, you can identify opportunities to enhance user experience, increase conversions, and, ultimately, drive patient acquisition. It’s essential to establish clear testing objectives, track relevant metrics, and analyze results to inform future optimization efforts. Through ongoing experimentation and refinement, healthcare providers can create landing pages that consistently deliver exceptional results.

13. Implement Data-Based Optimizations

The last tip for creating the best landing pages in the healthcare industry is to implement data-based optimizations. By leveraging data analytics, also from A/B tests, you can gain valuable insights into user behavior, identify areas for improvement, and make informed decisions to enhance conversion rates. Tracking key metrics such as bounce rate, time on page, scroll depth, and conversion rate provides crucial information about user engagement and satisfaction.

Tools like EventTracker from Landingi offer invaluable support for effectively monitoring and analyzing landing page performance. EventTracker provides comprehensive data on user interactions, enabling you to identify bottlenecks, optimize content, and refine calls to action. By understanding how visitors interact with the landing page, you can make data-driven adjustments to improve overall effectiveness.

It’s also an efficient way to increase ROI in PPC digital marketing strategies that leverage landing pages as conversion points, e.g., search ads. When ads direct users to a landing page, this page must be optimized to boost patient engagement and increase conversion rates. Without real data, optimization is just guesswork that doesn’t bring any results. That’s why you should track your landing pages and leverage professional analytics tools to understand which elements provide you with the best campaign results.

The Tech Report statistics reveal that 52% of marketers adopt a one-size-fits-all approach to landing pages, utilizing the same page for different campaigns. This is a critical mistake that can significantly hinder campaign performance – always create a new landing page for each campaign to achieve the best results.

It’s important to note that data-driven optimization is an ongoing process. Regularly analyzing performance metrics and conducting A/B tests allows for continuous improvement. By embracing a data-centric approach, you can create landing pages that deliver exceptional results and drive patient acquisition.

What Are the Best Practices for Structuring Healthcare Landing Pages?

Best practices for structuring healthcare landing pages include maintaining above-the-fold content, keeping a logical flow of information, using a visual hierarchy, ensuring a responsive design, leveraging a minimalist design, and implementing a clear path of contact. When structuring healthcare landing pages, it’s important to create a layout that is both user-friendly and conversion-focused.

Learn how to craft an effective medical landing page that allows visitors to find what they are seeking and seamlessly guides them to take the desired action:

  1. Maintaining above-the-fold content – ensure the most crucial information is visible without scrolling. This includes a clear and compelling headline, a brief description of the services offered, and a strong CTA. First impressions matter, and this content should quickly convey the value of your services.
  2. Keeping a logical flow of information – organize your content in a logical, easy-to-follow sequence. Start with an introduction to your services, followed by trust-building elements like patient testimonials and certifications, and conclude with detailed service information and the CTA. This flow helps guide the visitor naturally toward conversion.
  3. Using a visual hierarchy – emphasize key elements on the page. Highlight the CTA with contrasting colors, use headings and subheadings to break up text, and ensure that important sections like trust indicators and contact forms stand out. This helps direct the user’s attention to where it matters most.
  4. Ensuring a responsive design – design your landing page to be fully responsive, ensuring it looks and functions well on all devices, particularly mobile phones. Many users will access your page via mobile, so your design must adapt seamlessly to smaller screens without compromising usability. You can use the Landingi platform to build your medical landing page – it automatically adjusts general page dimensions and key element sizes for mobile screens.
  5. Leveraging a minimalist design – keep the design clean and uncluttered, avoiding excessive text or images that can overwhelm visitors. The navigation should be intuitive, with links to additional information or services placed strategically but kept to a minimum to maintain focus on the primary conversion goal. Try out professionally designed Landingi templates, which will simplify crafting clear, high-converting pages.
  6. Implementing a clear path of contact – make it easy for visitors to get in touch by providing a clear path of contact. This includes prominently displaying contact information, such as phone numbers, email addresses, and a quick contact form. Use Form Builder from Landingi to make your contact forms not only user-friendly but also high-converting. Consider adding features like click-to-call buttons or live chat to facilitate immediate communication, helping to convert interested visitors into patients more effectively.

Explore Healthcare Landing Page Tips and Boost Your Business with Landingi

Optimizing your healthcare landing page by implementing the 13 best practices from this article can significantly boost your conversion rates. From crafting clear and compelling messaging to ensuring a responsive and visually appealing design, every element plays a crucial role in guiding visitors toward taking action. By focusing on user experience, building trust, and making the path to contact seamless, you can create a landing page that not only attracts potential patients but also converts them into loyal clients.

A well-structured healthcare landing page is more than just a digital brochure – it’s a powerful tool for growing your practice. Continuously running A/B tests, leveraging landing page analytics tools like EventTracker, and refining your medical landing page will help you stay ahead in a competitive market and ensure that your page remains effective in converting visitors into patients. Try Landingi now and boost your healthcare business – it’s time to turn clicks into patients.

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Martyna Targosz

Content Writer

Martyna Targosz is a marketing content expert with over 3 years of experience in digital marketing. She specializes in landing page creation and conversion optimization. She is currently being mentored by Błażej Abel, CEO of Landingi, a leading company in landing page technology.
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