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HomeHelp CenterAgency settingsAgency features FAQ

Agency features FAQ

1. Can I charge my customers inside the Landingi platform?

No. Landingi does not include an internal payment system for charging your customers.

If you want to charge your clients for landing page services, subscriptions, maintenance, or access to your own offer, you need to use your own billing or payment system outside Landingi.

2. Will Landingi charge my customers?

No. Your customers are your customers, and Landingi does not charge them directly.

You decide how much you want to charge your clients and how you want to structure your offer. Landingi only charges you based on your selected plan, billing cycle, and any additional usage or services included in your account setup.

If your account exceeds selected limits, such as traffic or domains, additional charges may apply according to your current plan and pricing conditions. To manage usage, you can set limits for your clients’ subaccounts where applicable.

3. Can I embed the Landingi login page on my website?

By default, it is not possible to embed the Landingi login page on your own URL address.

Your clients cannot log in to your system and the Landingi platform at the same time through one shared login by default. A custom unified login flow may require an individual implementation. Contact our team if you need this type of setup.

4. How can I limit the number of landing pages, domains, or traffic per subaccount?

You can manage selected limits from the level of your owner account.

Depending on your account setup, you can limit resources such as the number of landing pages, domains, or traffic for individual subaccounts. This helps you control how much each client, brand, or team can use within your main account.

To learn how to configure this, follow the guide on limits packages.

5. Can my clients register on the platform on their own?

No. Your clients cannot register on the platform on their own.

You need to create users for them and then provide them with their login details, including email address and password. Landingi does not send automatic account creation messages to newly added users.

6. Do agency features include subaccounts?

Yes. Client subaccounts are available with agency features in selected Landingi plans (Scale and Enterprise).

Subaccounts let you organize landing pages by client, brand, team, or project. They also help you manage access and keep workspaces separated within one main account.

The availability and limits of subaccounts depend on your current plan and account setup. Check your current plan details or contact our team if you need more subaccounts or a custom configuration.

7. Do you provide unbranded support for my customers?

No. Landingi Help Center and chat support are Landingi branded.

If you want to provide unbranded support to your customers, you need to manage it on your own. As the account owner, you can still contact Landingi support via chat, email, or phone.

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